Federal Reserve Financial-Services Systems Disrupted for Hours -- 5th Update

The Federal Reserve said Wednesday that an unspecified error disrupted all of its financial-services systems in an extraordinary event that took down key payment systems used by banks, businesses and government agencies for several hours.

Central-bank officials couldn't immediately recall a similar episode affecting its systems, which had been seen as extremely reliable. They allow the Fed, which is known primarily for setting interest rates, to perform its less-public role of acting as a bank for the nation's banks and for the U.S. government. It handles tasks including collecting checks, electronically transferring funds, and selling and redeeming Treasury bills -- services that were all offline for more than three hours on Wednesday.

"While root cause is currently being evaluated, there is no indication that the issue is the result of a cyberattack," a Treasury Department official said in a statement sent to banking regulators at 1:47 p.m. ET. A Treasury spokeswoman had no immediate comment.

The Fed sent an alert to users of its financial services at 12:43 p.m. of "a possible issue or disruption to multiple services." A subsequent alert said that Fed staff became aware of "a disruption for all services" beginning around 11:15 a.m.

"We acknowledge that payment deadlines are impacted and will communicate remediation efforts to our customers when available," the Fed said.

The full impact of the disruption couldn't immediately be discerned. But the Treasury memo to regulators said it prompted the Payments Risk Committee -- a private-sector group of senior bank managers that is sponsored by the New York Fed -- to initiate "emergency communications protocols." Treasury said it would provide the group with updated information through periodic conference calls.

The disruption caused a payment backlog to build up at banks, which they began working through once the issue resolved. The Fed told clients that "the backlog of files may take time to clear."

Aaron Klein, a senior fellow at the Brookings Institution, said the glitch underscored broader problems with the Fed's payments systems, in which checks can take two business days to clear. Central banks in other countries -- including England, Brazil and Mexico -- implemented instant payment systems more than a decade ago. The Fed doesn't anticipate doing so until 2023.

"For Americans who were counting on their paychecks being available Friday the 26th, if this glitch means that my payment isn't going to turn up until March 1, it could result in millions of dollars in overdraft fees for people living paycheck to paycheck," Mr. Klein said. "It's not just the fact that it happened, it's the fact that it happened on Wednesday the last week of the month that might make it significant."

A Fed spokesman said the central bank is extending its hours of operations to clear the backlog of transactions and "would not expect there to be financial consequences for individual account holders because of the temporary disruption."

One of the services taken offline was the Fedwire Funds Service, which the Fed describes as "the premier electronic funds-transfer service that banks, businesses and government agencies rely on for mission-critical, same-day transactions." Entities use the service to send or receive payments, settle positions with other financial institutions and to submit tax payments, among other activities. It processed an average of 727,313 transactions per day in 2020, with an average value of $4.57 million.

Also affected were FedACH, an automated clearinghouse network that enables debit and credit transactions, and Fedwire Securities, which provides transfer and settlement services for securities issued by the U.S. Treasury, government agencies and government-sponsored housing enterprises.

The first service to be restored -- at 2:17 p.m. ET -- was the Fed's central bank programs, which include setting interest rates and allowing financial institutions to review and manage the money they hold at the Fed, called reserves. Fedwire and FedACH were back shortly before 3 p.m.

The Treasury Department's memo to regulators said the disruption "required a reboot of servers impacting all payment channels."

--Andrew Ackerman, Michael S. Derby and Orla McCaffrey contributed to this article.

Write to Paul Kiernan at paul.kiernan@wsj.com


  (END) Dow Jones Newswires
  02-24-21 1824ET
  Copyright (c) 2021 Dow Jones & Company, Inc.

News, commentary and research reports are from third-party sources unaffiliated with Fidelity. Fidelity does not endorse or adopt their content. Fidelity makes no guarantees that information supplied is accurate, complete, or timely, and does not provide any warranties regarding results obtained from their use.